FREQUENTLY ASKED QUESTIONS

Useful Knowledge

WHICH COUNTRIES DO YOU SHIP TO?

We Ship Worldwide but it is important to note that Forrofficial.com will NOT deal or provide any services or products to any of OFAC sanctioned countries in accordance with the law of UAE.

HOW MUCH DOES DELIVERY COST?

We offer FREE SHIPPING for all orders in the UAE above 600.00 AED. Below 600.00 AED shipping fee of 15aed is applicable. Please note there is an additional fee of 10 AED (Inclusive of 5% VAT) for all Cash on delivery orders.For worldwide orders above 15000 AED shipping is free. Shipping fee is calculated on check out depending upon the weight, size and volume of the order.Emirates Post shipments are Duty paid. There is no additional amount payable on delivery,except otherwise stated by your local customs.

HOW LONG DOES DELIVERY TAKE?

Delivery within the UAE takes 2-4 working days. Delivery outside of the UAE takes 4 – 15 working days. Please note, for COD orders, forrofficial.com team will email you to confirm your order ahead of processing the shipment. If we cannot reach you, your order will be cancelled.

IMPORTANT NOTICE

Due to the sensitivity of  our products (Perfumes) All sales are final and we do not offer any refunds.